Privacy Policy

Last updated: July 8, 2026

Om Sai Online Services (“we”, “us”, or “our”), located at Near Vitthal Mandir, Near Rath, Bahal, Taluka Chalisgaon, Dist. Jalgaon, Maharashtra 424106, operates this website as an informational portal for our digital service center (CSC-like services including Aadhaar support, banking assistance, PAN, Setu, certificates and related online government / citizen services).

This Privacy Policy explains what information you may share with us through this website, how we use it, and your choices. This website is a static informational site. The contact form uses client-side validation only and does not store data on our web server.

1. Information We Collect

1.1 Information You Provide Voluntarily

When you use our website contact form, newsletter field, or contact us by phone, WhatsApp, email or in person, you may provide:

• Name
• Phone / mobile number
• Email address
• Subject and message content
• Documents and identity details required for a specific service request (usually collected at our physical center, not through this static website)

1.2 Automatically Collected Technical Data

Like most websites, basic technical information may be processed by your browser or third-party tools (for example CDN hosts, analytics or fonts), such as browser type, device type and approximate location derived from IP address. See our Cookie Policy for details.

2. How We Use Your Information

We use contact and enquiry information only to:

• Respond to your messages and service enquiries
• Schedule visits or share document checklists
• Provide updates related to services you request at our center
• Improve website usability and customer communication
• Comply with applicable law where required

We do not sell your personal information.

3. Website Contact Form (Client-Side Only)

Our contact form is designed for client-side validation and confirmation messaging in the browser. It does not transmit or permanently store form submissions on this website’s backend database, because this site has no PHP/server backend for form storage. To complete an enquiry, we recommend calling, WhatsApping, emailing, or visiting our center so we can assist you securely.

4. Service Documents Collected at the Center

When you request Aadhaar, banking, PAN, CSC, Setu, certificate or similar services at our premises, we may collect documents and personal details strictly for processing that service through authorised platforms / departments. Such data is handled as needed to complete your request and as required by Adult / Government / Bank / CSC process rules. We take reasonable care to protect documents while they are in our custody.

5. Sharing of Information

We may share information only:

• With government portals, banks, CSC or authorised service platforms when required to complete your requested service
• With service providers who help us operate communications (for example email or messaging tools you initiate)
• When required by law, regulation or lawful authority

6. Data Security

We use reasonable organisational and physical safeguards at our center. No method of transmission or storage is 100% secure. Please avoid sending highly sensitive documents (full Aadhaar numbers, OTPs, passwords, bank PINs) over unsecured public channels unless we specifically request a controlled channel.

7. Retention

Enquiry messages shared over phone/WhatsApp/email are retained only as long as needed to respond and for legitimate business records. Physical or digital copies related to completed government/banking applications are retained as required by applicable process rules and then disposed of responsibly.

8. Your Choices

You may request correction or deletion of enquiry contact details we hold about you (subject to legal or operational requirements for completed applications) by contacting us using the details below.

9. Children’s Privacy

Our website content is intended for general public service information. Guardians should supervise minors when visiting our center for services that involve child documents.

10. Third-Party Links

Our site may link to WhatsApp, social media, Google Maps or government portals. Their privacy practices are governed by their own policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions:

• Business: Om Sai Online Services, Bahal
• Address: Near Vitthal Mandir, Near Rath, Bahal, Taluka Chalisgaon, Dist. Jalgaon, Maharashtra 424106
• Phone: 9503606557 / 9529533509
• Email: omsaionlinesuvidha@gmail.com
• Hours: Monday – Saturday, 8 AM – 8 PM